Shipping policy
Shipping Policy (Last updated: April 22, 2026)
Thank you for shopping with us. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Order Processing
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All orders are processed within 2–5 business days
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Orders are not processed or shipped on weekends or public holidays
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You will receive a confirmation email once your order is placed
2. Shipping Time
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Estimated delivery time: 3–7 business days
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Delivery times may vary depending on your location and external factors such as courier delays
3. Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout
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Any free shipping offers will be clearly mentioned on the website
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email/SMS
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You can track your order using the provided tracking details
5. Delays & Issues
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We are not responsible for delays caused by:
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Courier companies
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Natural disasters
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Unforeseen circumstances beyond our control
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However, we will assist you in resolving any delivery issues
6. Incorrect Address
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Please ensure that your shipping address is correct at checkout
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We are not responsible for orders delivered to incorrect addresses provided by the customer
7. Damaged or Incorrect Products
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If you receive a damaged or wrong product, please contact us within 7 days of delivery
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Refer to our Refund & Return Policy for more details
8. International Shipping
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We currently do not offer international shipping
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Additional customs duties or taxes (if applicable) must be paid by the customer
9. Contact Us
If you have any questions regarding shipping, please contact us:
Email: support.childaura@gmail.com
By placing an order with us, you agree to this Shipping Policy.