Shipping policy

Shipping Policy (Last updated: April 22, 2026)

Thank you for shopping with us. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

  • All orders are processed within 2–5 business days

  • Orders are not processed or shipped on weekends or public holidays

  • You will receive a confirmation email once your order is placed

2. Shipping Time

  • Estimated delivery time: 3–7 business days

  • Delivery times may vary depending on your location and external factors such as courier delays

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout

  • Any free shipping offers will be clearly mentioned on the website

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS

  • You can track your order using the provided tracking details

5. Delays & Issues

  • We are not responsible for delays caused by:

    • Courier companies

    • Natural disasters

    • Unforeseen circumstances beyond our control

  • However, we will assist you in resolving any delivery issues

6. Incorrect Address

  • Please ensure that your shipping address is correct at checkout

  • We are not responsible for orders delivered to incorrect addresses provided by the customer

7. Damaged or Incorrect Products

  • If you receive a damaged or wrong product, please contact us within 7 days of delivery

  • Refer to our Refund & Return Policy for more details

8. International Shipping

  • We currently do not offer international shipping

  • Additional customs duties or taxes (if applicable) must be paid by the customer

9. Contact Us

If you have any questions regarding shipping, please contact us:
Email: support.childaura@gmail.com


By placing an order with us, you agree to this Shipping Policy.